Software-as-a-Service Provides Affordable Solutions for Small Business

By Sharla Sikes Software applications that can be accessed via the Internet are growing in

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available on a pay-per-use basis or even free, businesses—especially small and medium businesses—can find a cost solution that fits Jeux gonflables. Businesses can take advantage of the provider’s secure server and avoid buying software and installing it on company servers. “Already, more tools and applications, such as office software, e-mail and customer relationship management are being served from such centres, and we can expect the range of applications and services available to grow,” says David Mitchell Smith, vice-president and fellow at Gartner Research.

The market may grow to nearly $19 billion globally in just three years, according to Gartner. The company estimates that 25 percent of all new software will be software-as-a-service, though some applications may stay in-house.

E-mail is one of the applications most likely to become hosted increasingly on a service provider’s server, driven by storage requirements as much as the boom in telecommuting.

Gartner predicts that by 2012, “at least a third” of business software will move toward software-as-a-service rather than in-house applications, and Oracle, SAP and Microsoft are positioning their businesses and products to cater to this shift.

Many providers already offer full-service online software applications, including Microsoft with its Office Live Workspace which offers a free, hosted, online file sharing service that allows users to store, access and share documents. Google Apps features Gmail, Google Talk, Google Calendar, Google Docs and Google Sites. Google’s applications are available as a free, basic version or a fee-supported version with more features and functions.

LucidEra, NetSuite, Callidus Software, Ketera Technologies, RightNow, Salesforce.com and Coghead are just a few of the companies offering online solutions for analytics, sales,

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These online offerings give smaller businesses the ability

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6 thoughts on “Software-as-a-Service Provides Affordable Solutions for Small Business”

  1. I absolutely agree, I see the current trend increasingly leading towards free online CRM systems, instead of large software expenditures that can end up costing a fortune and way more than a company intended. http://www.octopuscity.com, for example, is a free web-based crm system / contact manager that’s taking quite a different route from the large and costly CRM software systems.

  2. New breed of CRM software designed for SME’s

    Complex, multi-faceted CRM (Customer Relationship Management) software has proved too unwieldy and costly for most SME’s (Small to Medium Enterprises). This is worrying, as without CRM software to aid customer retention, SME’s are having to rely on the more costly alternative of continually generating new customers. A new breed of slimmed-down, low-cost CRM solution is emerging to fill this gap in the market. Designed to meet the business needs and IT structure of SME’s, on-demand CRM software is set to provide SME’s with much needed CRM functionality.

    Although automated CRM capabilities are commonplace among larger companies, only around 10% of SME’s have any kind of provision, according to recent research by Microsoft. Instead, they are making do with basic databases held on Excel, Outlook or Act. As the competition for customers becomes more and more fierce, SME’s have been crying out for a CRM solution designed with them in mind.

    On-demand CRM software provides SME’s with exactly what they need with little up-front cost. Indeed, SalesPush, a company at the forefront of the new SME CRM software, is offering its product free of charge. Once registered, SalesPush customers are able to access the product and get started almost immediately at no cost.

    Mark Donkin, CEO of SalesPush, explained the reasoning behind this free offer: “We have made the application freely available because we want to create a large community of SalesPush users. This will benefit us and the users, as SalesPush becomes the standard CRM software for SME’s.”

    Signs are that the SME’s are keen to seize the opportunity of on-demand CRM software. SalePush’s Donkin commented, “The rate of take up has exceeded our expectations. Our conception of SalesPush as a free to use, simple and effective CRM system has clearly struck a chord because it adds value immediately without the need for costly consultants and the paraphernalia that comes with more complex products.”

    http://www.salespush.com

  3. Customer Relationship Management .oftware has proved too unwieldy and costly for most Small to Medium Enterprises .A new breed of slimmed-down, low-cost CRM solution is emerging to fill this gap in the market. Designed to meet the business needs and IT structure of SME’s, on-demand CRM software is set to provide SME’s with much needed CRM functionality.On-demand CRM software provides SME’s with exactly what they need with little up-front cost. Indeed, SalesPush, a company at the forefront of the new SME CRM software, is offering its product free of charge. Once registered, SalesPush customers are able to access the product and get started almost immediately at no cost.

  4. I love small business crm, but for years have felt that so much focus has been built around the sales engine, that lot of the other needs a SME has get left off. I build SlingPlan.COM to adress the rest of it.

    Sean Fiske
    CEO OpenClickDo

  5. If Windows was for free it will be really really good. 🙂 But somehow, some software’s are for free.. And we have took advantage of them. I just hope they don’t turn out being not free as time comes.

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    Call center

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