By Sharla SikesIt may seem like we’ve talked about Web 2.0 ad nauseum, but that’s because it’s a hot topic in the world of customer relationship
management. And there are a lot of ways it can benefit businesses of all sizes, too. Today’s question: Should you add a customer module to your CRM system? Continue reading “Should You Add a Customer Module?”
Sikes We’ve just taken a look at how simply being aware of possible threats to CRM system security can help foil phishing attacks, but there’s a lot more involved with the security equation. Technological security measures will boost user awareness into a complete security strategy. Continue reading “Security 2.0 With Web 2.0”
By Sharla Sikes
Jigsaw, a data provider, just announced it would be offering free company contact data.
Call the Open Data Initiative, Jigsawâ€™s free data is
available in file formats compatible with Salesforce, SugarCRM, Oracle CRM On Demand, Entellium, Maximizer, Sage’s ACT, Landslide and NetSuite. Continue reading “Open Data Initiative”